Please note: If you make a change to your delivery address after the customization window for an order has closed, this will not alter the delivery address or cancel the order, and it will still be delivered to the old address. Please contact support if you need to change your address after the customization window has closed.
To update your address:
- Log into your Imperfect account
- Click on the “Account Details” tab on the left-hand side of your screen
- This will take you to your Account Details page, where you can then click on the “edit” button on the bottom right-hand side of the screen.
- You will then be able to make any changes you need to your delivery address, phone number or delivery notes. Please make sure to click “update” when you are done!
Please note that changing your address may put you on a different delivery route. You will be able to check your delivery day by going back to the “My Account” tab.
If you are having any issues with updating your address or have any questions about your next delivery, please reach out to our customer care team! We can be contacted at firstname.lastname@example.org, by clicking the 'chat with us' button on the contact page, or calling us at 510-595-6683.