How do I contact your customer care team?

We love hearing from our customers so if you ever want to chat with us you can contact us via email, phone or online chat.


Shoot us an email by filling out this form. We'll get back to you as soon as we can and hopefully within 24 hours.


Prefer to hear a human voice? Give us a ring at (510) 595-6683 and we'll be happy to assist you between the hours of 6 am - 9 pm (PST) Monday through Friday, and 8 am - 4 pm (PST) on Saturdays. 

Online Chat:

We have customer care agents ready to help you online via chat every day from 8 am - 6 pm (PST). To start a chat, click the pink "Support" button in the bottom right corner of our website and then click "Live Chat". 

We can't wait to hear from you!  

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