How do I contact your customer care team?

We love hearing from our customers so if you ever want to chat with us you can contact us via email, phone or online chat. We can't wait to hear from you! 


Email: Shoot us an email to We'll get back to you as soon as we can and hopefully within 24 hours.


Online Chat: We have customer care agents ready to help you online via chat everyday from 8 am - 6 pm (PST). To start a chat, click the pink "Support" button in the bottom right corner of our website and then click "Live Chat". 




Phone: Prefer to hear a human voice? Give us a ring at (510) 595-6683 and we'll be happy to assist you between the hours of 6 am - 6 pm (PST) Monday through Saturday.


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