We make every effort to make each delivery as seamless as possible. In order to keep our drivers safe, we have a couple of limitations in terms of exactly where our drivers will go:
- Drivers will not, under any circumstances, enter a house.
- Drivers will not deliver boxes inside garages.
- Drivers can deliver to side yards if it does not require entering through a gate.
- Drivers cannot deliver to backyards.
If you have any concerns about theft due to these limitations, please include delivery instructions that lead us to the most hidden spot out front or to the side of your house where we can leave your box! Some of our customers also invest in coolers for this purpose, which can double as an insulation option during hot or chilly days!